MICHAEL AKINWUMI

Architected, coded, and published a custom plugin to the official WordPress Plugin Directory, currently active on thousands of sites, significantly extending platform reach and utility.

Executed end-to-end SEO campaigns, from technical audits to off-page link building, resulting in an average organic traffic growth of 60% year-over-year.

Deployed and maintained high-availability web properties on WHM/cPanel, Google Cloud Platform, and AWS, ensuring 99.9% uptime and robust security practices.

Championed Git workflows (feature branching, pull requests, code reviews), elevating code quality and accelerating delivery cycles across a multidisciplinary development team.

Oversaw ongoing maintenance, feature upgrades, and security patches for multiple client-facing Laravel applications, driving continuous improvement and reducing bug backlog by 40%.

Drove end-to-end project delivery across multiple high-visibility initiatives, achieving a 100% on-time completion rate by meticulously defining scope and tracking milestones.

Reduced departmental operating expenses by 30% within six months through strategic process reengineering, vendor renegotiations, and consolidation of overlapping tasks.

Coordinated performance of 20+ contractors and subcontractors, establishing clear SLAs and resolving roadblocks to ensure seamless project execution.

Managed and mentored a field workforce of over 60, boosting productivity by 25% through targeted training sessions and performance goal setting.

Leveraged project-management platforms (MS Project, Trello) to enhance transparency and stakeholder confidence by 40% via live dashboards for task assignments and budget tracking.

Delivered rapid technical support across hardware, software, and network issues, achieving a 95% first-contact resolution rate under tight SLAs.

Designed and enforced project plans with clear milestones and deadlines, leading to a 100% on-time delivery record and a 20% uplift in company revenue.

Streamlined cross-department workflows by coordinating with development, sales, and operations teams, ensuring fast turnaround on critical IT requests.

Built a customer support knowledge base and ticketing process, reducing average resolution time by 40% and boosting customer satisfaction scores by 30%.

Managed up to 50 concurrent support tickets daily using remote-access and collaboration tools, maintaining service quality and uptime.

Revised and optimized project roadmaps to accommodate shifting targets and staffing fluctuations, ensuring on-schedule delivery across all initiatives.

Supervised a team of 4 junior developers on a $5,000-budgeted project, coordinating sprints and conducting code reviews to ensure all milestones were met on time and within budget.

Researched and integrated the latest hardware, software, and networking solutions, driving a 35% improvement in system stability and reducing support tickets by 20%.

Partnered closely with the CEO and executive leadership to align IT roadmaps with business goals and streamline development efficiencies.

Designed and launched an interactive website for BollyBeauty, boosting organic traffic by 60% within six weeks through UX best practices and on-page SEO.

Crafted detailed syllabi and lesson plans for courses in Office Package proficiency, CMS-based website design, and foundational web coding (HTML, CSS, PHP).

Delivered dynamic, multi-modal lessons to a cohort of 35 students, fostering active participation and boosting learning retention.

Installed and configured PCs and networking equipment for classroom environments, empowering students with basic system operation skills through step-by-step guidance.

Completed advanced technology training courses to stay current with emerging tools and best practices, continuously enriching course content and pedagogical approaches.